Cancellation and Returns Policy

Cancellation

• We understand that sometimes plans change. That's why we offer free cancellation within 4 hours of placing your order.
• If it's been more than 4 hours since you placed your order, please contact us for assistance. Please note that if your order has already progressed through the production stages, cancellation may incur a partial or complete order fee.

Returns

• Due to the personalised nature of our gifts, we are unable to accept returns or exchanges.
• However, if you have any concerns or questions about your order, please don't hesitate to contact us. We're committed to promptly resolving any issues you may encounter with your product.